FAQs

 

Welcome to our Frequently Asked Questions page, designed to address your inquiries and enhance your shopping experience with us at Rejoice & Blossom. Whether you are curious about our ordering process, need assistance selecting the perfect product, or have questions about order modifications and shipping options, we are here to help. Below, you will find comprehensive answers to common questions that our valued customers often ask. If you have any additional queries or require further assistance, please do not hesitate to reach out to our dedicated customer service team. Your satisfaction is our priority, and we are committed to ensuring a delightful experience at every step.

 

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 QUESTIONS & ANSWERS 

01How does the preservation process work?

 

Secure your reservation by booking our deposit. You'll receive a confirmation email with shipping instructions. After your event, ship your flowers the next business day as instructed. Explore our offerings on our pricing page and make your selections in our client portal. After drying, our artist will consult with you to design your custom art piece. The entire process takes approximately 6-10 months.

02Do you work with flowers that have already been dried?

 

Yes, we can work with pre-dried flowers. You'll still need to place a reservation. The main difference is the shipping instructions, which are included in our shipping document. For examples of previous work with dried flowers, check our Instagram highlight titled "Air Dried."

03Is there a minimum order?

 

Yes, our minimum for custom orders is $200, which serves as the deposit. While a main piece isn't mandatory, we highly recommend it to fully represent your bouquet. Add-on pieces can accommodate small florals, greenery, and petals from larger flowers.

04Will the resin last over time?

 

Yes, our resin art is designed to be durable. To maintain its clarity, keep it out of direct sunlight and avoid extreme heat, as these conditions can cause yellowing. All resin will slightly amber over time for a vintage look.

05What happens to the leftover flowers?

 

Unused flowers can be returned upon request made at the time of flower delivery, with an additional $20 fee for shipping. If you'd like the extra flowers preserved, additional fees will apply based on the amount of flowers you are wanting to keep. Please discuss this with us directly.

06How far in advance should I book?

 

We typically recommend booking at least 3-4 months in advance to prepare and ensure availability. If we have last minute availability we are happy to accommodate your order as well.

07Do all flowers dry the same?

 

No, drying results vary by flower type. For instance, red flowers may darken, white flowers might become cream-colored, and lilies or orchids can dry very thin. Some flowers may develop translucent spots when set in resin. We do not preserve succulents. For specific concerns about your bouquet, feel free to inquire. Following our packing and shipping instructions closely will yield the best results.

08Do you offer color correction?

 

Yes! We specialize is color correction, which is the art of hand painting each petal to color match your flowers as closely to their fresh hue as possible. This is an add on service you can add at any time prior to your design being completed.

 

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